We are a designer and fabricator of support tools, engineering machines, integrated semi-automation systems and the equipment that come with them, but so do a thousand others. So why exactly should you come to us?
Are you feeling the pain and frustration of having poor after sales support? You are not alone. The fact is, most customers do. It is because most of the so-called solution providers only provide partial support, or even none at all. Many customers are thus being left out to dry.
Emphasis on Customer & Technical Support
At Altus, you could instantly see the difference. We place great emphasis on customer and technical support. The great news is, we are still able and very willing to support you beyond the bond of contract, providing assistance to power you through thick and thin even after many years.
As your collaborative strategic partner, we are always ready to go the extra mile. Our unwavering commitment to you means if there should be a request for ultra-rapid* delivery, we shall give our best to honour your request.
We also also opened to the consent of NDA (non-disclosure agreement) for the absolute protection of a customer’s privacy and confidentiality. Closer working proximity that ensues from there would automatically mean that Altus is able to go into a more visible, transparent and perceptible business relationship with a client, guaranteeing better quality, consistency and increased productivity.
Our Commitments
As a forward-looking company which acts to its commitments
“We promise to serve with passion, deliver with responsibility; work in unison, execute with integrity; advance with vision, accomplish with vitality.”